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WEST CHESTER REHABILITATION AND HEALTHCARE CENTER

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WEST CHESTER REHABILITATION AND HEALTHCARE CENTER is a for profit - limited liability company facility in WEST CHESTER, PA with 180 certified beds and a 2-star overall CMS rating. The facility has 40 deficiency records on file. Total penalties: $84K.

800 WEST MINER STREET, WEST CHESTER, PA 19382

Phone: 6106963120

Overall Rating

2/5

Health Inspection

2/5

Staffing

2/5

Quality Measures

4/5

Long-Stay Quality

5/5

Facility Information

Provider Number
395740
Ownership
For profit - Limited Liability company
Provider Type
Medicare and Medicaid
Beds
180
Residents
171
In Hospital
No
County
Chester
Last Inspection
Oct 3, 2024

Staffing Data

RN Hours
0.41 (nat'l avg: 0.68)
LPN Hours
0.87
CNA Hours
2.06
Total Nursing Hours
3.33 (nat'l avg: 3.89)
PT Hours
0.03
Nursing Turnover
46.4%
RN Turnover
36.4%

What the CMS Record Reveals About WEST CHESTER REHABILITATION AND HEALTHCARE CENTER

WEST CHESTER REHABILITATION AND HEALTHCARE CENTER operates 180 certified beds in WEST CHESTER, PA with approximately 171 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (2★), and quality measures (4★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 40 deficiency records from recent surveys, of which 4 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 4 penalties totaling $84K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.33 total nursing hours per resident day (national average 3.89), with RN coverage at 0.41 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Limited Liability company" ownership and operating as a "Medicare and Medicaid" provider, WEST CHESTER REHABILITATION AND HEALTHCARE CENTER falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 46.4%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (40 most recent)

E — Pattern - Minimal harm Feb 27, 2025 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Mar 25, 2025

E — Pattern - Minimal harm Oct 3, 2024 Tag: 0947

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Category: Nursing and Physician Services Deficiencies

Corrected: Nov 5, 2024

D — Isolated - Minimal harm Oct 3, 2024 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Nov 5, 2024

D — Isolated - Minimal harm Oct 3, 2024 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Nov 5, 2024

D — Isolated - Minimal harm Oct 3, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 5, 2024

E — Pattern - Minimal harm Oct 3, 2024 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 5, 2024

D — Isolated - Minimal harm Oct 3, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Nov 5, 2024

G — Isolated - Actual harm Aug 15, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Sep 3, 2024

E — Pattern - Minimal harm May 6, 2024 Tag: 0835

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Category: Administration Deficiencies

Corrected: Jun 11, 2024

D — Isolated - Minimal harm May 6, 2024 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Jun 11, 2024

E — Pattern - Minimal harm May 6, 2024 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 11, 2024

D — Isolated - Minimal harm May 6, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 11, 2024

J — Isolated - Jeopardy May 6, 2024 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 11, 2024

D — Isolated - Minimal harm May 6, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 11, 2024

D — Isolated - Minimal harm May 6, 2024 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Jun 11, 2024

D — Isolated - Minimal harm May 6, 2024 Tag: 0610

Respond appropriately to all alleged violations.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 11, 2024

D — Isolated - Minimal harm May 6, 2024 Tag: 0580

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Category: Resident Rights Deficiencies

Corrected: Jun 11, 2024

E — Pattern - Minimal harm Mar 26, 2024 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 17, 2024

D — Isolated - Minimal harm Feb 28, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Mar 26, 2024

D — Isolated - Minimal harm Feb 28, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 26, 2024

D — Isolated - Minimal harm Jan 17, 2024 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Feb 12, 2024

D — Isolated - Minimal harm Jan 17, 2024 Tag: 0558

Reasonably accommodate the needs and preferences of each resident.

Category: Resident Rights Deficiencies

Corrected: Feb 12, 2024

D — Isolated - Minimal harm Sep 5, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 29, 2023

J — Isolated - Jeopardy Jun 16, 2023 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 16, 2023

G — Isolated - Actual harm Jun 16, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

E — Pattern - Minimal harm Jun 16, 2023 Tag: 0809

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Category: Nutrition and Dietary Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0770

Provide timely, quality laboratory services/tests to meet the needs of residents.

Category: Administration Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0756

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Category: Pharmacy Service Deficiencies

Corrected: Jul 17, 2023

E — Pattern - Minimal harm Jun 16, 2023 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0740

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

E — Pattern - Minimal harm Jun 16, 2023 Tag: 0698

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0695

Provide safe and appropriate respiratory care for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jul 17, 2023

C — Widespread - No harm Jun 16, 2023 Tag: 0623

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Category: Resident Rights Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Jun 16, 2023 Tag: 0576

Ensure residents have reasonable access to and privacy in their use of communication methods.

Category: Resident Rights Deficiencies

Corrected: Jul 17, 2023

D — Isolated - Minimal harm Mar 7, 2023 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Mar 29, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 3.4% Yes
Percentage of long-stay residents who lose too much weight Long Stay 6.3% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.2% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 7.9% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 4.2% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 86.2% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 40.0% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.9% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 1.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 17.9% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 94.1% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 34.3% No
Percentage of long-stay residents with pressure ulcers Long Stay 3.8% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 32.6% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 16.1% Yes

Penalty History 4 penalties totaling $84K

Date Type Amount
Aug 15, 2024 Fine $23K
May 6, 2024 Fine $17K
Jun 16, 2023 Fine $22K
Jun 16, 2023 Fine $22K

Frequently Asked Questions

What is the overall CMS rating for WEST CHESTER REHABILITATION AND HEALTHCARE CENTER?
WEST CHESTER REHABILITATION AND HEALTHCARE CENTER has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (2★), and quality measures (4★).
What are the staffing levels at WEST CHESTER REHABILITATION AND HEALTHCARE CENTER?
WEST CHESTER REHABILITATION AND HEALTHCARE CENTER reports 3.33 total nursing hours per resident day (national average: 3.89). RN hours are 0.41 per resident day (national average: 0.68). Nursing staff turnover is 46.4%.
How many beds does WEST CHESTER REHABILITATION AND HEALTHCARE CENTER have?
WEST CHESTER REHABILITATION AND HEALTHCARE CENTER has 180 certified beds with approximately 171 residents. The facility is located at 800 WEST MINER STREET, WEST CHESTER, PA 19382.
Does WEST CHESTER REHABILITATION AND HEALTHCARE CENTER have any deficiencies on record?
Yes, WEST CHESTER REHABILITATION AND HEALTHCARE CENTER has 40 deficiencies on record from recent inspections. Of these, 4 are classified as causing actual harm or jeopardy.
Has WEST CHESTER REHABILITATION AND HEALTHCARE CENTER received any fines or penalties?
Yes, WEST CHESTER REHABILITATION AND HEALTHCARE CENTER has received 4 penalties totaling $84K.
Who owns WEST CHESTER REHABILITATION AND HEALTHCARE CENTER?
WEST CHESTER REHABILITATION AND HEALTHCARE CENTER is classified as "For profit - Limited Liability company" ownership. The facility type is "Medicare and Medicaid".
When was WEST CHESTER REHABILITATION AND HEALTHCARE CENTER last inspected?
The most recent health inspection for WEST CHESTER REHABILITATION AND HEALTHCARE CENTER was on Oct 3, 2024. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for WEST CHESTER REHABILITATION AND HEALTHCARE CENTER?
WEST CHESTER REHABILITATION AND HEALTHCARE CENTER is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial