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WESTMINSTER TOWERS

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WESTMINSTER TOWERS is a non profit - corporation facility in ORLANDO, FL with 120 certified beds and a 3-star overall CMS rating. The facility has 22 deficiency records on file. Total penalties: $22K.

70 WEST LUCERNE CIRCLE, ORLANDO, FL 32801

Phone: 4078411310

Overall Rating

3/5

Health Inspection

2/5

Staffing

4/5

Quality Measures

5/5

Long-Stay Quality

5/5

Facility Information

Provider Number
105757
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
Beds
120
Residents
95
In Hospital
No
County
Orange
Last Inspection
Mar 13, 2025

Staffing Data

RN Hours
0.93 (nat'l avg: 0.68)
LPN Hours
0.49
CNA Hours
2.33
Total Nursing Hours
3.75 (nat'l avg: 3.89)
PT Hours
0.14
Nursing Turnover
34.4%
RN Turnover
45.8%

What the CMS Record Reveals About WESTMINSTER TOWERS

WESTMINSTER TOWERS operates 120 certified beds in ORLANDO, FL with approximately 95 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (4★), and quality measures (5★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 22 deficiency records from recent surveys, of which 1 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 2 penalties totaling $22K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 3.75 total nursing hours per resident day (national average 3.89), with RN coverage at 0.93 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, WESTMINSTER TOWERS falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 34.4%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (22 most recent)

D — Isolated - Minimal harm Mar 13, 2025 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 2, 2025

D — Isolated - Minimal harm Mar 13, 2025 Tag: 0840

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Category: Administration Deficiencies

Corrected: Apr 2, 2025

E — Pattern - Minimal harm Mar 13, 2025 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 2, 2025

D — Isolated - Minimal harm Mar 13, 2025 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 2, 2025

D — Isolated - Minimal harm Mar 13, 2025 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 2, 2025

D — Isolated - Minimal harm Mar 13, 2025 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Apr 2, 2025

J — Isolated - Jeopardy Mar 4, 2025 Tag: 0678

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 20, 2025

D — Isolated - Minimal harm Aug 21, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 13, 2024

D — Isolated - Minimal harm Aug 21, 2024 Tag: 0609

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Sep 13, 2024

D — Isolated - Minimal harm May 14, 2024 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jun 18, 2024

D — Isolated - Minimal harm May 14, 2024 Tag: 0694

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 18, 2024

D — Isolated - Minimal harm May 14, 2024 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 18, 2024

D — Isolated - Minimal harm May 14, 2024 Tag: 0554

Allow residents to self-administer drugs if determined clinically appropriate.

Category: Resident Rights Deficiencies

Corrected: Jun 18, 2024

D — Isolated - Minimal harm Aug 3, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Aug 3, 2023 Tag: 0644

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Aug 3, 2023 Tag: 0636

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Aug 3, 2023 Tag: 0561

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Category: Resident Rights Deficiencies

Corrected: Sep 8, 2023

D — Isolated - Minimal harm Oct 7, 2021 Tag: 0694

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 7, 2021

D — Isolated - Minimal harm Oct 7, 2021 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 7, 2021

D — Isolated - Minimal harm Oct 7, 2021 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 7, 2021

D — Isolated - Minimal harm Oct 7, 2021 Tag: 0656

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 7, 2021

D — Isolated - Minimal harm Oct 7, 2021 Tag: 0641

Ensure each resident receives an accurate assessment.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Nov 7, 2021

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 4.0% Yes
Percentage of long-stay residents who lose too much weight Long Stay 3.7% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 2.1% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.2% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 100.0% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 97.5% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 0.2% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 7.7% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 9.5% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 98.6% No
Percentage of long-stay residents with pressure ulcers Long Stay 3.6% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 2.3% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 1.6% Yes

Penalty History 2 penalties totaling $22K

Date Type Amount
Mar 4, 2025 Fine $6K
Mar 4, 2025 Fine $16K

Frequently Asked Questions

What is the overall CMS rating for WESTMINSTER TOWERS?
WESTMINSTER TOWERS has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (2★), staffing levels (4★), and quality measures (5★).
What are the staffing levels at WESTMINSTER TOWERS?
WESTMINSTER TOWERS reports 3.75 total nursing hours per resident day (national average: 3.89). RN hours are 0.93 per resident day (national average: 0.68). Nursing staff turnover is 34.4%.
How many beds does WESTMINSTER TOWERS have?
WESTMINSTER TOWERS has 120 certified beds with approximately 95 residents. The facility is located at 70 WEST LUCERNE CIRCLE, ORLANDO, FL 32801.
Does WESTMINSTER TOWERS have any deficiencies on record?
Yes, WESTMINSTER TOWERS has 22 deficiencies on record from recent inspections. Of these, 1 are classified as causing actual harm or jeopardy.
Has WESTMINSTER TOWERS received any fines or penalties?
Yes, WESTMINSTER TOWERS has received 2 penalties totaling $22K.
Who owns WESTMINSTER TOWERS?
WESTMINSTER TOWERS is classified as "Non profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was WESTMINSTER TOWERS last inspected?
The most recent health inspection for WESTMINSTER TOWERS was on Mar 13, 2025. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for WESTMINSTER TOWERS?
WESTMINSTER TOWERS is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial