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CMS Nursing Home Compare · March 2026

Whitestone a Masonic and Eastern Star Community

700 South Holden Road, Greensboro, NC 27407 · All homes in Greensboro

Whitestone a Masonic and Eastern Star Community, a 60-bed non profit - corporation nursing facility in Greensboro, NC, holds a 3-star CMS overall rating - right around the 3.0-star national average, with nurse staffing above the national norm. 2 inspection findings reached the actual-harm or immediate-jeopardy level.

CMS combines health inspections, nurse-staffing levels, and clinical quality measures into the overall star rating, read the components below; they often tell a sharper story than the headline.

Phone: 3362990031

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3 / 5
Average · CMS overall · nat'l 3.0
4.15
Above average · nurse hrs/day · nat'l 3.89
9
Inspection findings · 2 serious
$25K
Federal penalties (1)

Health Inspection

3/5

Staffing

3/5

Quality Measures

2/5

Long-Stay Quality

3/5

Facility Information

Provider Number
345506
Ownership
Non profit - Corporation
Provider Type
Medicare and Medicaid
Beds
60
Residents
52
In Hospital
No
County
Guilford
Last Inspection
Apr 17, 2025

Staffing Data

How the 4.15 total nursing hours per resident-day are staffed:

RN Hours
0.80 (nat'l avg: 0.68)
LPN Hours
0.74
CNA Hours
2.61
Total Nursing Hours
4.15 (nat'l avg: 3.89)
PT Hours
0.09

What the CMS Record Reveals About Whitestone a Masonic and Eastern Star Community

Whitestone a Masonic and Eastern Star Community operates 60 certified beds in Greensboro, NC with approximately 52 residents currently in care, and carries a CMS overall rating of 3 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (3★), staffing levels (3★), and quality measures (2★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone, a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 9 deficiency records from recent surveys, of which 2 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 1 penalty totaling $25K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 4.15 total nursing hours per resident day (national average 3.89), with RN coverage at 0.80 per resident day, the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "Non profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, Whitestone a Masonic and Eastern Star Community falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes, ratings and fines are lagging indicators of those upstream choices. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report, the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (9 most recent)

E - Pattern - Minimal harm Apr 17, 2025 Tag: 0836

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Category: Administration Deficiencies

Corrected: May 7, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Oct 29, 2024

G - Isolated - Actual harm Apr 17, 2025 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: May 7, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0685

Assist a resident in gaining access to vision and hearing services.

Category: Quality of Life and Care Deficiencies

Corrected: May 7, 2025

D - Isolated - Minimal harm Apr 17, 2025 Tag: 0842

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: May 7, 2025

E - Pattern - Minimal harm Apr 17, 2025 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: May 7, 2025

K - Pattern - Jeopardy Aug 5, 2022 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Aug 26, 2022

D - Isolated - Minimal harm Aug 5, 2022 Tag: 0758

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Category: Pharmacy Service Deficiencies

Corrected: Aug 17, 2022

D - Isolated - Minimal harm Aug 5, 2022 Tag: 0677

Provide care and assistance to perform activities of daily living for any resident who is unable.

Category: Quality of Life and Care Deficiencies

Corrected: Aug 25, 2022

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 28.1% Yes
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 1.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 8.7% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 35.1% Yes
Percentage of long-stay residents with pressure ulcers Long Stay 7.8% Yes
Percentage of long-stay residents who received an antipsychotic medication Long Stay 9.1% Yes
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 1.7% Yes
Percentage of long-stay residents who lose too much weight Long Stay 2.9% No
Percentage of long-stay residents who have depressive symptoms Long Stay 1.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 68.9% No
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 23.9% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 76.9% No
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 27.6% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 33.9% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 28.3% No

Penalty History 1 penalties totaling $25K

Date Type Amount
Apr 17, 2025 Fine $25K

Frequently Asked Questions

What is the overall CMS rating for Whitestone a Masonic and Eastern Star Community?
Whitestone a Masonic and Eastern Star Community has an overall CMS rating of 3 out of 5 stars. This rating combines health inspection results (3★), staffing levels (3★), and quality measures (2★).
What are the staffing levels at Whitestone a Masonic and Eastern Star Community?
Whitestone a Masonic and Eastern Star Community reports 4.15 total nursing hours per resident day (national average: 3.89). RN hours are 0.80 per resident day (national average: 0.68).
How many beds does Whitestone a Masonic and Eastern Star Community have?
Whitestone a Masonic and Eastern Star Community has 60 certified beds with approximately 52 residents. The facility is located at 700 South Holden Road, Greensboro, NC 27407.
Does Whitestone a Masonic and Eastern Star Community have any deficiencies on record?
Yes, Whitestone a Masonic and Eastern Star Community has 9 deficiencies on record from recent inspections. Of these, 2 are classified as causing actual harm or jeopardy.
Has Whitestone a Masonic and Eastern Star Community received any fines or penalties?
Yes, Whitestone a Masonic and Eastern Star Community has received 1 penalties totaling $25K.
Who owns Whitestone a Masonic and Eastern Star Community?
Whitestone a Masonic and Eastern Star Community is classified as "Non profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was Whitestone a Masonic and Eastern Star Community last inspected?
The most recent health inspection for Whitestone a Masonic and Eastern Star Community was on Apr 17, 2025. The facility received a health inspection rating of 3 out of 5 stars.
What quality measures are tracked for Whitestone a Masonic and Eastern Star Community?
Whitestone a Masonic and Eastern Star Community is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Source: CMS Nursing Home Compare provider data (data.cms.gov). See our methodology for how this page is compiled. Ratings, staffing, health-inspection deficiency, and Civil Money Penalty records are published by the Centers for Medicare & Medicaid Services under a public-domain (CC0) license.

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