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CITADEL OF SKOKIE, THE

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CITADEL OF SKOKIE, THE is a for profit - corporation facility in SKOKIE, IL with 113 certified beds and a 2-star overall CMS rating. The facility has 40 deficiency records on file. Total penalties: $28K.

9615 NORTH KNOX AVENUE, SKOKIE, IL 60076

Phone: 8476794161

Overall Rating

2/5

Health Inspection

2/5

Staffing

2/5

Quality Measures

3/5

Long-Stay Quality

5/5

Facility Information

Provider Number
145468
Ownership
For profit - Corporation
Provider Type
Medicare and Medicaid
Beds
113
Residents
104
In Hospital
No
County
Cook
Last Inspection
Oct 31, 2024
Abuse citation on record

Staffing Data

RN Hours
0.55 (nat'l avg: 0.68)
LPN Hours
0.59
CNA Hours
1.59
Total Nursing Hours
2.73 (nat'l avg: 3.89)
PT Hours
0.05
Nursing Turnover
22.2%
RN Turnover
9.1%

What the CMS Record Reveals About CITADEL OF SKOKIE, THE

CITADEL OF SKOKIE, THE operates 113 certified beds in SKOKIE, IL with approximately 104 residents currently in care, and carries a CMS overall rating of 2 out of 5 stars. The overall score is a composite of three weighted sub-ratings published by the Centers for Medicare & Medicaid Services: health inspection results (2★), staffing levels (2★), and quality measures (3★). Because CMS caps the overall score at the health-inspection tier and then adjusts up or down based on staffing and quality, the sub-scores often tell a sharper story than the headline star count alone — a 3-star facility with weak inspection history reads differently from one held back by thin staffing.

The inspection file contains 40 deficiency records from recent surveys, of which 5 reached the actual-harm or immediate-jeopardy threshold on the CMS scope-and-severity grid. On the enforcement side, CMS has assessed 3 penalties totaling $28K against this provider, a tangible indicator that regulators moved beyond citation into financial consequence. Staffing is reported at 2.73 total nursing hours per resident day (national average 3.89), with RN coverage at 0.55 per resident day — the single staffing metric most strongly tied to resident outcomes in peer-reviewed literature.

Classified as "For profit - Corporation" ownership and operating as a "Medicare and Medicaid" provider, CITADEL OF SKOKIE, THE falls into a category where comparative context matters. National research consistently shows that ownership structure, staffing hours, and turnover are the three operational levers that correlate most strongly with resident outcomes — ratings and fines are lagging indicators of those upstream choices. Reported nursing turnover at this facility is 22.2%, within a range generally associated with stable care teams. For families evaluating this facility, the CMS record should be read alongside a site visit, direct conversation with current residents and their families, and review of the state health department's most recent inspection report — the star rating is a starting point, not a verdict. All data on this page is sourced from CMS Provider Data and the Nursing Home Compare program; always verify details directly with the facility or your state survey agency before making placement decisions.

Deficiency History (40 most recent)

G — Isolated - Actual harm Apr 17, 2025 Tag: 0690

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 29, 2025

D — Isolated - Minimal harm Apr 17, 2025 Tag: 0658

Ensure services provided by the nursing facility meet professional standards of quality.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Apr 29, 2025

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0755

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Category: Pharmacy Service Deficiencies

Corrected: Nov 14, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Nov 14, 2024

D — Isolated - Minimal harm Oct 31, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Nov 14, 2024

J — Isolated - Jeopardy Apr 26, 2024 Tag: 0600

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Apr 27, 2024

J — Isolated - Jeopardy Apr 5, 2024 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 6, 2024

G — Isolated - Actual harm Apr 5, 2024 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Apr 6, 2024

D — Isolated - Minimal harm Feb 29, 2024 Tag: 0693

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 11, 2024

D — Isolated - Minimal harm Nov 22, 2023 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Dec 13, 2023

F — Widespread - Minimal harm Nov 22, 2023 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Dec 13, 2023

D — Isolated - Minimal harm Nov 22, 2023 Tag: 0759

Ensure medication error rates are not 5 percent or greater.

Category: Pharmacy Service Deficiencies

Corrected: Dec 13, 2023

C — Widespread - No harm Nov 22, 2023 Tag: 0585

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Category: Resident Rights Deficiencies

Corrected: Dec 13, 2023

C — Widespread - No harm Nov 22, 2023 Tag: 0577

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Category: Resident Rights Deficiencies

Corrected: Dec 13, 2023

D — Isolated - Minimal harm Aug 10, 2023 Tag: 0622

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Category: Resident Rights Deficiencies

Corrected: Aug 31, 2023

D — Isolated - Minimal harm May 26, 2023 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jun 1, 2023

D — Isolated - Minimal harm May 26, 2023 Tag: 0607

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected: Jun 1, 2023

D — Isolated - Minimal harm Mar 1, 2023 Tag: 0773

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Category: Administration Deficiencies

Corrected: Mar 21, 2023

D — Isolated - Minimal harm Mar 1, 2023 Tag: 0760

Ensure that residents are free from significant medication errors.

Category: Pharmacy Service Deficiencies

Corrected: Mar 21, 2023

D — Isolated - Minimal harm Mar 1, 2023 Tag: 0692

Provide enough food/fluids to maintain a resident's health.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 21, 2023

G — Isolated - Actual harm Mar 1, 2023 Tag: 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Category: Quality of Life and Care Deficiencies

Corrected: Mar 21, 2023

D — Isolated - Minimal harm Mar 1, 2023 Tag: 0578

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Category: Resident Rights Deficiencies

Corrected: Mar 21, 2023

E — Pattern - Minimal harm Dec 21, 2022 Tag: 0883

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Category: Infection Control Deficiencies

Corrected: Jan 6, 2023

E — Pattern - Minimal harm Dec 21, 2022 Tag: 0880

Provide and implement an infection prevention and control program.

Category: Infection Control Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0849

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Category: Administration Deficiencies

Corrected: Jan 6, 2023

B — Pattern - No harm Dec 21, 2022 Tag: 0848

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Category: Administration Deficiencies

Corrected: Jan 6, 2023

F — Widespread - Minimal harm Dec 21, 2022 Tag: 0812

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Category: Nutrition and Dietary Deficiencies

Corrected: Jan 6, 2023

E — Pattern - Minimal harm Dec 21, 2022 Tag: 0761

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0757

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Category: Pharmacy Service Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0740

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 6, 2023

C — Widespread - No harm Dec 21, 2022 Tag: 0732

Post nurse staffing information every day.

Category: Nursing and Physician Services Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0689

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0688

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0686

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0676

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Category: Quality of Life and Care Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0657

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0655

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Category: Resident Assessment and Care Planning Deficiencies

Corrected: Jan 6, 2023

B — Pattern - No harm Dec 21, 2022 Tag: 0574

The resident has the right to receive notices in a format and a language he or she understands.

Category: Resident Rights Deficiencies

Corrected: Jan 6, 2023

E — Pattern - Minimal harm Dec 21, 2022 Tag: 0557

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Category: Resident Rights Deficiencies

Corrected: Jan 6, 2023

D — Isolated - Minimal harm Dec 21, 2022 Tag: 0550

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Category: Resident Rights Deficiencies

Corrected: Jan 6, 2023

Quality Measures

Measure Type Score Used in Rating
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay 5.8% Yes
Percentage of long-stay residents who lose too much weight Long Stay 5.1% No
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay 0.0% Yes
Percentage of long-stay residents with a urinary tract infection Long Stay 0.0% Yes
Percentage of long-stay residents who have depressive symptoms Long Stay 80.0% No
Percentage of long-stay residents who were physically restrained Long Stay 0.0% No
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay 1.8% Yes
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay 97.7% No
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay 61.4% No
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay 2.4% Yes
Percentage of long-stay residents whose ability to walk independently worsened Long Stay 8.4% Yes
Percentage of long-stay residents who received an antianxiety or hypnotic medication Long Stay 13.0% No
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine Long Stay 100.0% No
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine Short Stay 73.8% No
Percentage of long-stay residents with pressure ulcers Long Stay 1.2% Yes
Percentage of long-stay residents with new or worsened bowel or bladder incontinence Long Stay 14.9% No
Percentage of long-stay residents who received an antipsychotic medication Long Stay 34.8% Yes

Penalty History 3 penalties totaling $28K

Date Type Amount
Apr 5, 2024 Fine $8K
Apr 5, 2024 Fine $9K
Apr 5, 2024 Fine $11K

Frequently Asked Questions

What is the overall CMS rating for CITADEL OF SKOKIE, THE?
CITADEL OF SKOKIE, THE has an overall CMS rating of 2 out of 5 stars. This rating combines health inspection results (2★), staffing levels (2★), and quality measures (3★).
What are the staffing levels at CITADEL OF SKOKIE, THE?
CITADEL OF SKOKIE, THE reports 2.73 total nursing hours per resident day (national average: 3.89). RN hours are 0.55 per resident day (national average: 0.68). Nursing staff turnover is 22.2%.
How many beds does CITADEL OF SKOKIE, THE have?
CITADEL OF SKOKIE, THE has 113 certified beds with approximately 104 residents. The facility is located at 9615 NORTH KNOX AVENUE, SKOKIE, IL 60076.
Does CITADEL OF SKOKIE, THE have any deficiencies on record?
Yes, CITADEL OF SKOKIE, THE has 40 deficiencies on record from recent inspections. Of these, 5 are classified as causing actual harm or jeopardy.
Has CITADEL OF SKOKIE, THE received any fines or penalties?
Yes, CITADEL OF SKOKIE, THE has received 3 penalties totaling $28K.
Who owns CITADEL OF SKOKIE, THE?
CITADEL OF SKOKIE, THE is classified as "For profit - Corporation" ownership. The facility type is "Medicare and Medicaid".
When was CITADEL OF SKOKIE, THE last inspected?
The most recent health inspection for CITADEL OF SKOKIE, THE was on Oct 31, 2024. The facility received a health inspection rating of 2 out of 5 stars.
What quality measures are tracked for CITADEL OF SKOKIE, THE?
CITADEL OF SKOKIE, THE is evaluated on 17 quality measures, of which 8 are used in the CMS star rating calculation. These include measures for both long-stay and short-stay residents covering areas like infections, falls, pressure ulcers, and medication use.

Data Sources

Data source: CMS Nursing Home Compare. Ratings, staffing, deficiency, quality measure, and penalty data are from CMS Provider Data. For informational purposes only. Always verify information directly with the facility or your state health department.

Related

Data sourced from official U.S. government datasets. See our methodology for details. Retrieved and formatted by PlainNursing Editorial